Kitchen / 01

A form is an enquiry

A submission starts the conversation. It does not reserve a baking date or confirm an order.

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Collect the useful details

Ask for contact, product, quantity and requested date. Explain whether quantities mean items or packs.

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Separate pickup and delivery

Send delivery enquiries to delivery questions. Let pickup customers skip the address fields.

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Kitchen / 04

Keep responses private

Restrict the response sheet and turn off results sharing. A customer needs the form, not everyone's answers.

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Check before you quote

Review capacity, design and collection needs. Send the agreed price and terms before accepting.

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Verify, then record

Check payments in your own records. Update the tracker manually; a screenshot alone is not verification.

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Make confirmation clear

Agree the date, total and collection plan with the customer. Record the confirmation separately.

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